Accessibility

1.1. INTRODUCTION

DANIEL JESUS CATALAN PEREZ has committed to making peritacioneshg.com accessible, in accordance with UNE-EN 301 549:2022 – excluding content excluded by RD 1112/2018.

This accessibility statement applies to the website https://costaluztransfers.com/

1.2 COMPLIANCE STATUS

This website is partially compliant with UNE-EN 301 549:2022 excluding the content excluded by RD 1112/2018 due to the exceptions and non-compliance of the aspects indicated below.

1.3. INACCESSIBLE CONTENT

The content below is not accessible for the following reason:

a) lack of compliance with UNE-EN 301 549:2022 .

• The visual presentation of images and text images does not have a contrast ratio of at least 4.5:1, requirement number 9.1.4.3 of UNE-EN 301 549:2022.
• The visual presentation of the elements does not have a contrast of at least 3:1 with respect to adjacent colors, requirement number 9.1.4.11 of UNE-EN 301 549:2022.
• The text spacing is not wide in some parts of the website, requirement 9.1.4.12 of UNE-EN 301 549:2022.
• There is hidden content that does not remain visible when the cursor is removed from it, requirement 9.1.4.13 of UNE-EN 301 549:2022.
• Not all website content is accessible from the keyboard, requirement 9.2.1.1 of UNE-EN 301 549:2022.
• You cannot move the focus of attention in some parts of the website using only the keyboard, requirement 9.2.1.2 of UNE-EN 301 549:2022.
• There are no mechanisms that allow disabling keyboard shortcuts, requirement 9.2.1.4 of UNE-EN 301 549:2022.
• It is not possible to stop time limits in some parts of the website, requirement 9.2.2.1 of UNE-EN 301 549:2022.
• There is no mechanism to prevent the repetition of content blocks on the website, requirement 9.2.4.1 of UNE-EN 301 549:2022.
• There is no keyboard operability in some parts of the website, requirement 9.2.4.7 of UNE-EN 301 549:2022.
• There are functions that cannot be operated with a single pointer, which violates the requirements, requirement 9.2.5.1 of UNE-EN 301 549:2022 and requirement 9.2.5.2 of UNE-EN 301 549:2022.
• There are images that do not include the label name the content, requirement 9.2.5.3 of UNE-EN 301 549:2022.
• There are no mechanisms to prevent the response to movement, requirement 9.2.5.4 of UNE-EN 301 549:2022.
• Not all elements that receive focus do not change the content, requirement 9.3.2.1 of UNE-EN 301 549:2022.
• There are changes in components that alter the environment and are not properly notified, requirement 9.3.2.2 of UNE-EN 301 549:2022.
• Not all browsers display suggestions in case of data entry errors, requirement 9.3.3.3 of UNE-EN 301 549:2022.
• There is no reversibility in sending data through forms, requirement 9.3.3.4 of UNE-EN 301 549:2022.
• There is no guarantee that there will be no errors in markup languages, requirement 9.4.1.1 of UNE-EN 301 549:2022.
• There are some user-designed components that do not meet requirement 9.4.1.2 of UNE-EN 301 549:2022.
• There are status messages that may appear on occasions that are not correctly marked, requirement 9.4.1.3 of UNE-EN 301 549:2022.
• WCAG 2.1 guidelines are not met at level AA, requirement 9.6 of UNE-EN 301 549:2022.
• Accessibility is not guaranteed in the website’s outbound links, requirement 11.8.3 of UNE-EN 301 549:2022.
• The authoring tool does not show suggestions for repairing accessibility criteria, requirement 11.8.4 of UNE-EN 301 549:2022.
• The website support services, such as the helpline, are not adapted to people with disabilities, requirement 12.2.3 of UNE-EN 301 549:2022.
• The documentation provided by the support services is not adapted to people with disabilities, requirement 12.2.4 of UNE-EN 301 549:2022.

b) disproportionate burden

There is no content for which the application of the disproportionate burden exception is temporarily invoked pursuant to Article 5 of Directive (EU) 2016/2102.

c) the content does not fall within the scope of the applicable legislation

• There are no buttons available for activating accessibility features, requirement 5.2 of UNE-EN 301 549:2022.
• Biometrics are not used on the website, requirement 5.3 of UNE-EN 301 549:2022.
• There are no conversions on the website, requirement 5.4 of UNE-EN 301 549:2022.
• There is no sound on the website, therefore requirements 6.1, 6.2.1.1, 6.2.1.2, 6.2.2.1, 6.2.2.2, 6.2.2.3, 6.2.2.4, 6.2.3, 6.2.4, 6.3, 6.4, 6.5.2, 6.5.3, 6.5.4, 6.5.5, 6.5.6, 7.1.1, 7.1.2, 7.1.3, 7.1.4, 7.1.5, 7.2.1, 7.2.2, 7.2.3, 7.3, 9.1.2.1, 9.1.2.2, 9.1.2.3, 9.1.2.5, 9.1.4.2 of UNE-EN do not apply 301 549:2022.

1.4. PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on September 7, 2023. It was carried out as a self-assessment using our own resources.

Last review of the statement: September 7, 2023.

1.5. OBSERVATIONS AND CONTACT DETAILS

0. You can submit communications regarding accessibility requirements (Article 10.2.a of Royal Decree 1112/2018), such as: • reporting any possible non-compliance by this website • reporting other difficulties accessing the content • submitting any other query or suggestion for improvement related to the website’s accessibility through the website’s contact form or by calling 91 557 12 30. You can submit:
   • a Complaint regarding compliance with the requirements of Royal Decree 1112/2018 or
   • an accessible Information Request regarding:

or content that is excluded from the scope of application of Royal Decree 1112/2018 as established by Article 3, paragraph 4

or content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the Accessible Information Request, the facts, reasons and request that allow verification that it is a reasonable and legitimate request must be specified clearly.

Communications, complaints, and requests for accessible information will be received and processed by DANIEL JESUS CATALAN PEREZ

1.6. APPLICATION PROCEDURE

If a request for accessible information or a complaint has been rejected, if the decision is not accepted, or if the response does not meet the requirements set out in Article 12.5, the interested party may file a claim. A claim may also be filed if twenty working days have passed without a response being received.

The complaint can be submitted via the contact form on this website or by calling +34 684 16 52 96

Claims will be received and processed by DANIEL JESUS CATALAN PEREZ